Fixed HP Scanner is not Working (2022 New and Easy Tips)

If your HP scanner is not working, it could be one of a number of issues. This could be due to faulty cable connections, a lack of power supply, or outdated driver software. You’ll need to use basic scanner troubleshooting procedures to figure out what’s wrong.

Start by double-checking that all cords connect appropriately. On the back of a scanner, there will be two links. One cable will be plugged into the system while the other will be inserted into one of the power stations. Make sure they’re firmly in place. Some scanners don’t have a separate power cord because they rely on a USB cable for electricity.

Why is my HP scanner not working?

If the scanner isn’t running yet, check that the power cable is plugged directly into the power plant after you’ve double-checked all the connections and made sure they’re plugged incorrectly. Always use surge protectors when connecting sensitive computer equipment; ensure that the surge protectors turn on and that the current is flowing by plugging other devices into the shop in question. If the scanner is properly linked to indicator light (such as a printer), it should be lit. When inserted, most scanners will also “self-test,” which means they will tune the motor and/or do quick scanning. If you have an electrical problem, you should contact the manufacturer for service or repair. The scanner handbook is usually where you’ll get this information.

Other Devices: If you have other devices linked to the system, try to disconnect non-essential devices before shutting down your computer. On the other hand, SCSI, FireWire, and other USB devices may interfere with scanner functionality.

Software Drivers: For the most up-to-date software drivers for your scanner model, go to the product software page. If everything else fails, delete all scanner software and drivers, restart the computer, and install the most recent scanner driver.

Other Causes and Solutions: Scanning the scanner may be impossible if a program is running in the background. While scanning, do not use any other program. Examine the applications that are now being executed by the Task Manager.

For Windows and Mac Operating Systems, Here’s How to Fix HP Scanner Not Working Issues.

While scanning with the HP scanner, users may encounter issues. HP Scanners, like any other machine, might develop technical problems. These issues can cause your HP scanner to stop working properly. Most of the time, you can easily fix HP scanner not working issues on your own.

Before taking your scanner to a repair shop, read this post to see if you can fix the printer at home to solve the HP scanner not working problem and save time.

Problems with HP Scanners: An Overview

For a variety of reasons, your HP scanner may be unable to scan documents at times. There could be issues with the scanner’s installation, the computer’s connection to the scanner, or other technical issues causing the HP scanner to stop working on the computer. If you’re having trouble with your HP scanner, this article will assist you.

Not Working HP Scanner Hp Scanner Not Working in Windows 10, But Printer Is All-In-One Hp Scanner Not Working
HP Scanner Won’t Work on Mac, Wireless Scanner Won’t Work
The Scanner on My HP Printer Isn’t Working
HP Scanner Couldn’t Be Found
The scanner on the Officejet isn’t working.
Scanner Envy isn’t working.
Hep the Smart Scanner isn’t working properly.
My scanner on my Photosmart isn’t working.

Along with these issues, you will be able to resolve a number of HP scanner-related issues. We’ll start with basic troubleshooting procedures, and if your problem persists, we’ll move on to more advanced troubleshooting.

Steps to Troubleshoot an HP Scanner That Isn’t Working

It’s probable that some minor faults with the HP scanner are the source of the problem. Before continuing, we recommend that you try the following methods to resolve the HP scanner not working issue.

Check to see if the scanner is turned on.
Examine the power cable and outlet.
Check to see if the USB cable is properly connected (try reconnecting it with the computer).
Check to See If the Computer Recognizes the Scanner
If the scanner begins to print after following the troubleshooting steps above, your issue has been resolved. If not, try one of the ways listed below.

Steps to Fix HP Scanner Not Working Advanced Troubleshooting Steps for HP Scanner Not Working

Method 1: Try uninstalling and reinstalling the scanner.

If your HP scanner isn’t operating, it’s conceivable that there’s an issue with the installation or that it’s not done correctly. In this situation, you should attempt to reinstall the HP scanner on your computer to resolve the issue of the HP scanner not working. you must first uninstall the scanner from your computer.

To remove the scanner from your computer, follow the instructions outlined below.

Uninstall the Driver

In the Taskbar’s search box, type “Control Panel.”
From the search results, choose Control Panel.
Select programmes and features from the drop-down menu.
From the list, select HP Scanner.
Select Uninstall from the Pop-Up When Right-Clicking on Your HP Scanner.
To uninstall the scanner, follow the on-screen instructions.
When prompted, restart the computer.

How to Reinstall Drivers

Visit the HP Drivers Download Page.
You Must Enter Your Product Name to Be Redirected to The Driver Download Page, Where You Will Find All Types of HP Drivers Based on Your Product Model.
Now you may download the appropriate driver for your product and operating system. Open the downloaded file and follow the on-screen instructions to install it.
Now restart your computer as well as your HP scanner.

Your computer’s HP scanner has now been correctly reinstalled. When you restart the computer, the problem with the HP scanner should be resolved.

Method 2: The Scanner should be allowed to pass via the Windows Firewall.

It’s conceivable that the firewall settings are preventing the scanner from scanning. If the Windows firewall does not recognize the software, application, or device, it may prevent it from running.

In this instance, you’ll need to enable a scanner through the firewall to resolve the HP scanner issue. To add an HP scanner to the Windows firewall exemption list, follow the instructions outlined below.

In the search box on the left bottom, type “Control Panel.”
From the search results, select Control Panel.
Select the Windows Defender Firewall option from the drop-down menu.
Now select “Allow an App or Feature Through Windows Defender Firewall” from the drop-down menu.
Select “Change Settings” from the drop-down menu.
Allow another app to be used.
Select Browse.
From the list of programmes, select HP Scanner and click OK.

After you’ve completed the instructions above, restart your computer. Your scanner should now be operational.

Method 3 : Having Issues Connecting Your Computer to Your HP Scanner

There could be a problem with the scanner’s connection to the PC or laptop. The connection problem might be caused by several factors. It’s possible that the computer and scanner aren’t communicating properly.

If you have a separate printer or scanner installed on your computer, there may be some interference. Technical issues may potentially cause ports to be inaccessible.

In this case, a simple restart will solve the issue. To recover from the connection problem and fix the HP scanner not working on the computer, you must restart both the computer and the scanner at the same time.

If you’re using a VPN, it’s possible that you’ll have trouble connecting to wireless scanners. It obstructs communication between the computer and the scanner. Disable the VPN and perform a scan.

Follow the steps outlined below in the same order as described above.
Disconnect the scanner from the computer.
Now restart the computer and the scanner.
This procedure can aid in the establishment of a new connection between the computer and the HP scanner. Your scanner should now function properly, and you should be able to utilise it.

Method 4: Replacement USB Cable for Scanner

If you have a wired scanner that connects to your computer or laptop via a USB cable, a faulty cable can cause your HP scanner to stop working. Try swapping out the USB cord that links your scanner to your computer.

Method 5: Drivers must be updated.

Your computer’s HP scanner drivers must be updated. To avoid scanner issues, make sure your HP scanner/printer driver is always up to date. Follow the instructions below to update the driver.

Right-click on the Start Menu and select Properties.
Go to Device Manager and select it.
Double-click on Imaging Devices, and then on Printers if you’re using a multifunction printer.
Right-click on the scanner’s name, or the printer’s name if you’re using a multifunction printer.
From the little menu, choose Update Driver.

Methods 6: Use the Scan Now utility to do a scan.

HP scanner problems might also be caused by missing or corrupted files. Several factors can cause HP scanner installation files to get corrupted. On a Windows PC, this problem might be caused by an improper or abrupt shutdown.

In the Taskbar’s Search Box, type “Cmd.”
Select Run as Administrator from the context menu when you right-click on the Command Prompt.
Now press the Yes button.
Type SFC/Scan now on the Command Prompt.

This command will start the computer’s scan now application. Wait till the scan is finished. If any files are missing or corrupted, they will be replaced. This step should resolve the issue with the HP scanner not working.

Methods 7: Start the Windows Image Acquisition Service.

The WIA service could also be a contributing factor in the HP scanner not working issue. This is a unique feature of the Windows OS that aids in the operation of scanners. If the Windows Image Acquisition service is not started for some reason, difficulties with the HP scanner may occur.

To launch the WIA service on your computer, follow the procedures outlined below.
In the search box at the bottom, type “services.”
Now, from the search results, select Services.
Look for a programme called Windows Image Acquisition.
Select Start the Service from the context menu by right-clicking on it.

Methods 8: Shell Hardware Detection Services start.

Some services in the Windows operating system assist with the proper operation of external hardware and devices. One of them is Shell’s hardware detection services. If this is service-disabled, it may result in the HP scanner not working. To get start with the service, follow the steps below.

Simultaneously press the Windows logo and R on your keyboard.
Now, in the Run box, type “Services.Msc.”
Look for Shell Hardware Detection by pressing the Enter key.
If the Shell Hardware Detection Service is stop, right-click on it and select Start.

Methods 9: Look for Other Related Services

There are a few more Microsoft services that must be running for the HP scanner to work. You should look into these services, which are listed below.

DCOM Server Process Launcher Remote Procedure Call RPC End Point Mapper

Insufficient Memory (Methods 10)

Your computer’s memory should be adequate to complete the scan. Due to incorrect settings, the scanner may demand a large amount of RAM to complete the work. You must investigate this problem in order to find a solution.

Reduce the scan resolution to a minimum.
Normalize the paper size.
If the scan setting is set to extreme, change it to normal.

Methods 11 : How to Troubleshoot Hardware Issues

The Windows operating system’s troubleshooting wizard can utilize to resolve the HP scanner not working issue. It might be able to assist in resolving any technical issues that are causing the issue. To start and execute the troubleshooter on your computer, follow these steps.

In the search box at the bottom, type “control panel.”
From the search results, select Control Panel.
Select Troubleshooting from the drop-down menu.
Now select Hardware and Sound from the drop-down menu.
If you’re using a multifunction printer, select Scanner or Printer.
To troubleshoot the scanner, follow the on-screen directions. This should resolve the issue with the HP scanner not working.

Methods 12: Use the Scan & Repair Tool from the manufacturer.

If you have a Windows computer and an HP printer, you should download the HP Print and Scan Doctor tool. HP created this tool to resolve difficulties with HP printers and scanners.
It examines the computer automatically and corrects any technical flaws that may be causing the problem.
The tool is available for download from the HP support website.

If the scan doctor tool is unable to locate and resolve the HP scanner not working issue on your computer, follow the steps outlined below.

How to Fix an HP Scanner That Isn’t Working On A Mac?

Use HP Easy Scan instead.

If your HP scanner isn’t working on your Mac, you’ll need to reset it. Follow the procedures below to reset the scanner.

Select the Apple Menu from the drop-down menu.
Select System Preferences from the drop-down menu.
From the drop-down menu, choose Printers & Scanners.
Right-click on the name of the scanner or printer on the left side panel and select Reset.
Remove HP Easy Scan and install the latest Apple software.Reinstall HP Easy Scan after you’ve completed the programme update.

If your scanner is still not working, you’ll need to uninstall the scanner driver or, if it’s a multifunction printer, the printer driver. Reinstall the program now. Your scanner should now be operational.

Tips to Avoid HP Scanner Problems in the Future

Scanner-related issues may possibly cause you problems in the future. You may experience HP scanner issues for a variety of reasons. You can, however, take some precautions to avoid scanner-related problems.

Keep the scanner’s drivers up to date.
Take good care of the scanner and only use it gently. Avoid overheating the scanner. Replace the USB cable once a year.

For more information, contact HP Customer Care.

With the help of this blog article, we are confident that the HP scanner, not working issue will resolve. If this guide does not resolve your scanner’s issue, you may also contact the HP Scanner care Centre via their official website.

In conclusion

This article provides all the necessary procedures to resolve the HP scanner not working problem. After reading this page and, of course, following the instructions to fix the problem, you should be able to use your scanner without any additional issues.

Please let us know whether this post was helpful in resolving your issue. Like this article or leave a comment in the section below. If you have any suggestions for this blog, please let us know. Your comments help us improve and motivate us to publish more blog pieces like this one.